Privacy Policy

Seripap LLC (“we”, “us”, or “our”) operates under the names Builds.org, Seripap Software Company, and Relay. We respect your privacy and are committed to collecting as little personal data as possible. Our applications are designed to work locally on your Mac — your data stays on your device.

1. Information We Collect

Our Applications

Our macOS applications are built to operate locally. We do not collect, transmit, or store your files, database credentials, connection details, or any content you work with inside our apps. All such data remains exclusively on your device.

When our apps check for updates, minimal technical information may be transmitted, such as the current app version, your operating system version, and general hardware identifiers. This information is used solely to deliver the correct update.

Application performance data, crash reports, and diagnostic telemetry are collected through PostHog (see Analytics below). This data does not contain personal information or user content.

Our Website

When you visit our website, our servers may log standard technical information including your IP address, browser type, operating system, and referring URL. Server logs are retained for a limited period and are used only for security monitoring and aggregate analytics.

Analytics

We use PostHog to collect anonymous usage analytics, product metrics, application performance data, crash reports, and diagnostic telemetry across our website and applications. This may include information such as page views, feature usage, session duration, device type, general location (country/region level), crash logs, error traces, and application performance metrics. This data is used to understand how our products are used, identify and resolve issues, monitor stability, and guide improvements. No personal information or user content is included in telemetry data. You can enable or disable telemetry and analytics collection at any time within the settings of our applications. Website analytics are separate and are governed by your browser and cookie preferences. PostHog’s own privacy policy governs how they process data on our behalf.

2. Purchases & Payments

Payments are processed by Stripe. When you purchase a license, Stripe may share with us your name, email address, billing address, and transaction details. We do not have access to your full credit card number or payment credentials. Stripe’s own privacy policy governs how they handle your data.

3. How We Use Your Information

• To deliver, activate, and manage software licenses
• To provide customer support and respond to inquiries
• To send important product updates and security notifications
• To improve the stability and performance of our software
• To detect and prevent fraud or abuse

4. Disclosure to Third Parties

We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

• With service providers who assist in operating our business (e.g., payment processing, email delivery), bound by confidentiality obligations
• When required by law or to respond to valid legal process
• To protect our rights, safety, or property, or that of our users
• In connection with a merger, acquisition, or sale of assets, in which case you will be notified

5. Cookies

Our website may use cookies or similar technologies to remember preferences and understand how visitors use our site. You can configure your browser to reject cookies, though some site features may not function as expected.

6. Data Security

We take reasonable measures to protect any personal information we hold. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children

Our products and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will promptly delete it.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with a revised date. Your continued use of our products or website after any changes constitutes acceptance of the updated policy.

9. Contact

If you have questions about this privacy policy, contact us at contact@support.builds.org.